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Team Member

Attention! This job posting is 10 days old and might be already filled.
Location Toronto
Date Posted February 6, 2019
Category Restaurant/Hospitality
Job Type Full-Time
Job Number 26085

Description

The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant. The Team Member provides each guest with Fast, Fun & Friendly B.L.A.Z.E Service, serves G.R.E.A.T pizza, maintains sparkling cleanliness, and delivers reliable consistency.

GUEST SATISFACTION:
- Works assigned stations accurately, productively, and neatly
- Consistently provides Fast, Fun, & Friendly B.L.A.Z.E service which consists of BIG FRIENDLY SMILES - being super friendly, LIVELY FUN INTERACTIONS - having fun and showing your personality, ALWAYS SAYING "YES!" - always doing your best to accommodate guest requests, going really fast - ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests

TRAINING AND DEVELOPMENT
- Follows the steps outlined in the Blaze Training Program to learn new skills, duties, and responsibilities
- Communicates to immediate supervisor when additional training guidance and practice is needed
- Understands how each job responsibility impacts guests, employees, and overall restaurant operations
- Is performance-oriented and performance driven; understands performance expectations and is aware of performance results

JOB EXPECTATIONS:
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Supports the goals, decisions, and directives of restaurant management and is not insubordinate
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities.

- Good verbal and written communication skills; is capable of communicating effectively with restaurant management, guests & co-workers; bi-lingual skills are a plus
- Must have reliable transportation to work
- Must be a minimum of 16 years of age
- Must have telephone or other reliable method of communicating with the restaurant
- Must be able and willing to work flexible hours, including opening and closing shifts.

SKILLS AND ABILITIES:
- Ability to work with others as a team
- Ability to comfortably interact with all guests
- Ability to look at the restaurant operations from a guest's point of view
- Ability to meet performance standards for assigned tasks and duties
- Ability to take initiative
- Ability to solve problems

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