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Bilingual French/English Consumer Customer Service

Attention! This job posting is 10 days old and might be already filled.
Location Mississauga
Date Posted November 20, 2019
Category Retail/Sales/Customer Service
Job Type Full-Time
Job Number 73371

Description

•Respond to client inquiries in an efficient and timely manner
•Assist with educating clients on products or services that best fit their financial needs
•Effectively utilize computer systems to complete assigned tasks and address account inquiries
•Provide assistance with the delivery of a range of products and services to Citi clients under general supervision
•Complete assigned tasks in an accurate and efficient manner
•Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

•1 year work experience in a related role
•Proficient in Microsoft Office and Windows Operating System
•Demonstrated experience solving customer service inquiries
•Effective verbal and written communication skills
•Ability to work in a fast pace environment

•High School diploma or equivalent

 

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