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Sales & Customer Service Representative

Attention! This job posting is 10 days old and might be already filled.
Location Keele / Dundas St W
Date Posted August 29, 2019
Category Restaurant/Hospitality
Job Type Full-Time
Job Number 53044

Description

Calling all foodies, health nuts, and customer service enthusiasts! Looking for energetic and passionate team members to add to growing company. The successful applicant will have a knack for engaging with customers and have a strong knowledge of various dietary lifestyles and requirements. You love organization and are not afraid to get your hands dirty in all aspects of maintaining the cleanliness of the bakery. If you have customer service experience and have worked in  a retail or food service related role, this rewarding position could be for you.

- Promptly welcome customers when they arrive with a professional and courteous manner

- Assist guests with food and nutritional menu inquiries and making helpful menu suggestions based on guest preferences and dietary needs

- Accurately input orders through the POS system and carefully process payments while handling cash and interact transactions

- Acquire strong knowledge of all Butternut products and corresponding dietary information

- Restock baked goods counter, display fridge, and retail shelves according to merchandising training and company standards

- Assist with wholesale packing and operations

- Receive orders and confirm receipt and check quantities of each invoiced item that is delivered

- Communicate with the Front of House Manager and Kitchen Manager to provide a seamless experience for customers

- Check for quality assurance of all products being sold including retail and wholesale

- Ensure that all opening and closing duties of the bakery are completed correctly and that cleanliness and maintenance are maintained daily

- Maintain inventory system for front of house supplies, retail goods, and baked goods

- Assist with dish washing and kitchen cleanliness and supporting other team members when needed

Skills & Qualifications:

Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based environment

Exceptional time management and organizational skills

Ability to multi-task in a fast paced environment

Availability to work weekends and holidays as required

Ability to stand for  8-9 hr shifts and to safely lift up to 50lbs

Food handlers certificate is an asset but not required

Availability: weekends and open availability 2 weeks prior to every major holiday

Perks:

15% discount of all Butternut baked goods

Purchase outside retail goods at costs

Tips shared equally between FOH and BOH teams

Small team environment - we have lots of fun!

A position that can lead to growth within our company

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