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Logistics Manager (Overnight)

Attention! This job posting is 10 days old and might be already filled.
Location Bay and Dundas
Date Posted November 26, 2018
Category Office/Administrative/Clerical
Job Type Full-Time
Job Number 26080


As a member of the store's Management Team, the Overnight Logistics Manager contributes to the success of the store by communicating the business objectives of the Associate Dealer to his/her team. The Overnight Logistics Manager is responsible for managing and leading the warehouse and fill crew team in providing high quality workmanship and service through the smooth flow of merchandise from the back door to the customer.



  • Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
  • Leads by example by consistently responding to and handling staff inquiries, requests and concerns in a timely manner.
  • Maintains quality warehouse maintenance, through daily inspections and ensuring all store audit performance requirements are met in the warehouse (e.g., clean and neat appearance).
  • Is responsible for general maintenance of the building, as required.
  • Monitors and improves the productivity of the warehouse and fill team through strong leadership, motivation and team building.
  • Manages the safe and efficient delivery, storage and placement of merchandise from the truck into the warehouse and/or onto the retail floor and overstock locations.
  • Ensures the warehouse is appropriately staffed through effective planning and scheduling and according to store budget.
  • Operates and maintains a computerized inventory scanning and Fast Find system.
  • Checks and keeps accurate records of damages, shortages, overages, claims and returns on all incoming merchandise and outgoing returns.
  • Communicates and ensures compliance with company, store and warehouse policies, as well as health and safety programs and regulations.
  • Participates in training and ensures team member training is completed on time, as required (including Canadian Tire University training).
  • ·         Assists in selecting and orientating new employees, store opening and closing responsibilities.
  • Organizes and conducts regular warehouse team meetings and actively participates in store management meetings.

Successful candidates will demonstrate the following competencies:

  • Proven experience in logistics.
  • Demonstrated supervisory, leadership and/or managerial experience or relevant experience.
  • Basic math and computer skills.
  • Attention to detail.
  •  Certified to operate all lift equipment.
  • Trained in the Transportation of Dangerous Goods and the handling of firearms.
  • Work experience in a warehouse/distribution environment, in a Canadian Tire store, is considered an asset.
  • Strong orientation towards customer service excellence .
  • Strong belief in the Canadian Tire Values of honesty, integrity and respect .
  • Results-oriented individual who thrives in achieving challenging goals.
  • Ability to serve customers in a professional manner and to inspire their confidence and trust.
  • Ability to lead and manage a team to achieve common goals in a fast-paced environment.
  • Displays a team-oriented approach.
  • Ability to motivate and coach others as well as provide feedback.
  • Strong ability to plan, organize, delegate and follow up on team's activities and projects.
  • Ability to find solutions to problems and make decisions.
  • Ability to multitask , adapt and cope with challenging situations.

Potential Career Opportunities

  • Next levels: Other Department Manager role, Store Manager and General Manager.
  • Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
  • Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).

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