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Collection Agent

Attention! This job posting is 10 days old and might be already filled.
Location Dufferin and Wilson
Date Posted May 10, 2019
Category Retail/Sales/Customer Service
Job Type Full-Time
Job Number 25290


  • Responsible for the collection of accounts receivables
  • Communicate with customers by telephone and written correspondence
  • Monitor customer accounts and provide timely and effective resolutions to collection issues
  • Utilize skip tracing techniques and databases
  • Analyze and evaluate financial reports and data
  • Determine suitable repayment plans
o   Monday - Thursday, 8:30am-8:00pm

§  Agents work 2 shifts 8:30am - 5:30pm and 2 shifts 11:00am - 8:00pm

o   Friday, 8:30am - 5:00pm

o   Full-time position -  40 hours/week



  • High School Diploma, GED, or equivalent
  • Must be at least 18 years of age
  • Experience in collections or customer service industry is an asset
  • Bilingual is an asset

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