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Customer Service Assistant

Attention! This job posting is 10 days old and might be already filled.
Location Yonge and 18 Gloucester Ln
Date Posted September 5, 2019
Category Retail/Sales/Customer Service
Job Type Full-Time
Job Number 13135

Description

"Education is the most powerful weapon which you can use to change the world."

- Nelson Mandela

We're TutorBright and we are a real education company that provides 1:1 tutoring and mentorship for our students. We create meaningful change for our students, like Aaron!

https://www.youtube.com/watch?v=aHck4qaVrnM&ab_channel=TutorBrightTutoring

No one in the world does what we do, or how we do it.

 

THE ROLE

At TutorBright, our Client Relationship Assistants are at the forefront of fostering a successful relationship with our clients! This includes logistical preparation and organization to help students begin their educational journey; you're the first person they speak to!

Our prospective families (clients) call or email in to get more information, so you're spending your days having exploratory conversations to learn about their needs and tell them about how TutorBright works! Of course, a lot of sales and communication strategy comes into play.

 

Values and culture, we stand strong with them! They include:

  • Surrounding ourselves with positivity and helpfulness!
  • Mentorship, leadership and development
  • An open feedback culture
  • The highest level of support for our Tutor-Mentors & students
  • Having fun!
 

Watch this video to hear from our Tutor-Mentors and better understand their role!

https://www.youtube.com/watch?v=pFGStGvigB4&ab_channel=TutorBrightTutoring

 

Hours: The hours for this role will afternoons to evenings (12PM -8PM), M-F

 

Requirements & Qualifications

  • Possess great communication skills
  • Ability to focus in a high paced environment
  • A strong belief in positivity and personal growth
  • Openness to feedback and improvement
  • Natural hustle and work ethic, attention to detail

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