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Relief Support Staff

February 11, 2021
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Relief Support Staff

  • Job Type: Casual, On-Call *

Smart Choice Staffing Solutions is seeking self motivated and reliable individuals to fill the position of Relief Support Staff. This individual will aid in a variety of settings to children, youth and adults deemed at-risk on a casual and on call basis as well with vulnerable populations within retirement home settings. Your role will be to provide a safe, welcoming and non judgmental approach while managing the clients that our Agency Client services who are often faced with mental health difficulties, homelessness, poverty, substance abuse and addictions and involvement with the criminal justice system as well as need assistance with their day to day functioning.


· Provide treatment, support and security to clients serviced

· Interact with clients in a respectful manner

· Teach social and life skills through interaction and modelling

· Work as a 1:1 support staff or within a group setting to establish methods to maintain a safe environment

· Safely resolve crisis situations and respond non-judgmentally to problematic behavior

· Listen and assist youth with problems solving as requested

· Complete required documentation (i.e. daily logs, night logs, shift overviews, incident reports, serious occurrence reports, sign in/sign out sheets, etc.)

· Adhere to all expectations as outlined in the Ministry of Children and Youth services (MCYS) children residence licensing requirements and agency policy and procedures

Qualifications and Skills:

· Professional, reliable, and self motivated with flexible availability

· Experience working with or knowledge of individuals living with mental health difficulties, dual diagnosis, substance abuse and addictions and/ or criminal activity

· Ability to work on a multi-disciplined team and on a 1:1 basis

· Excellent written and verbal communication skills

· Experience writing incident reports, serious occurrence reports, daily logs or willingness to learn

· Experience with strength-based approaches and clinical practices with clients

· Ability to lift, do light housekeeping, meal prep (PSW)

Education and Training Qualifications

· Child and Youth Worker and/or Social Services Worker diploma or certificate or equivalent diploma/ degree and combined experience

· PSW Diploma

· Up to date immunization record, including TB test

· Valid UMAB Certificate

· A valid Standard First Aid and Level C CPR Certificate

· Original vulnerable sector criminal reference check within the last six months

· Driver’s license and reliable car considered an asset


  • $18.00 per hour with yearly wage increases

Smart Choice Staffing Solutions provides recruitment and placement services and refers candidates, regardless of race, sex, color, religion, creed, ancestry, national origin, disability, age, marital status, or other protected class status pursuant to applicable law and will not reject candidates, or otherwise deem candidates unacceptable for any reason prohibited by federal, provincial, or municipal laws including, but not limited to, laws pertaining to employment discrimination. Smart Choice is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff.

Smart Choice is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Casual

Salary: From $18.00 per hour

COVID-19 considerations:
At Smart Choice Staffing Solutions we take health and safety very seriously. All of our staff will be equipped with the PPE while on shift as well as be provided with updates pertaining to our sector via Public Health as it becomes available.

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* Only currently registered YES clients can apply online.

To become a YES client, call 416-504-5516 or Contact YES online It's FREE!

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