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Food Service Supervisor

Published
June 19, 2022
Location
Milton, ON
Job Type
Job Number
83380

Description

SUMMARY:

To effectively manage the operations of a restaurant when on duty.  This includes but is not limited to Food Preparation, people management, customer satisfaction, administration, and the efficient and profitable operation of the store.

RESPONSIBILITIES: 

  • Supervise, co-ordinate and schedule the activities of staff who prepare, portion, and serve food.
  • Train team members and provide input to Restaurant Manager when performance issues arise.
  • Supervise, motivate and train team members and provide input to Restaurant Manager when performance issues arise.
  • Provide positive recognition and corrective coaching when appropriate.
  • Ensure team members provide the highest possible level of customer satisfaction through service and product quality.
  • Assist team members with tasks as needed to ensure complete customer satisfaction.
  • Initiate necessary actions to correct customer complaints and escalate any major issues to Restaurant Manager.
  • Ensure team members are properly executing current promotions and new products during the shift.
  • Ensure team member uniforms and appearances are neat, professional, clean at all times, and meet necessary requirements.
  • Ensure proper staffing and deployment throughout the shift to match business needs.
  • Monitors and maintains correct inventory levels (product & supply) and notifies management when levels are low.
  • Ensure the restaurant is ready for peak revenue periods by utilizing appropriate planning and projection tools.
  • Assists in ensuring sales and profit targets are met.
  • Ensure Occupational Safety & Health Act, local health and safety codes, and corporate safety/security policies and procedures are met and followed.
  • Ensure that food and service meet quality control standards.
  • Respond to emergency situations as required and communicate to management immediately.
  • Assist in recruiting and selecting qualified, high-energy team members using approved tools and systems.
  • Establish work schedules and procedures, Maintain records of stock, repairs, sales, and wastage.

EXPERIENCE/EDUCATION:

  • Completion of high school education or equivalent
  • 18 years of age or older
  • Six months of related work experience (representing continuous learning, preferably at a supervisory level)

Positions Available - 02

Job Types: Full-time

Salary: $16.00 per hour

Schedule: 8-hour shift / Night shift

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