News & Events

HIRING EVENT: GATESTONE bpo

When:
January 12, 2018 @ 10:00 am – 12:00 pm
2018-01-12T10:00:00-05:00
2018-01-12T12:00:00-05:00
Where:
YES Employment Centre
1610 Bloor St W
Toronto, ON M6P 1A7
Canada

HIRING EVENT for:  GATESTONE bpo

Call to Pre-register at:  (416) 535-8448

  • Interviews will be conducted on the spot; please dress to impress!
  • Please bring your: Resume, SIN Card, and Photo ID

DETAILS:

Hiring for FULL TIME: 

Recovery Specialist – Call Centre Representative – Collections Agent

Job Description

  • Contact customers about their overdue accounts
  • Negotiate appropriate payment solutions geared to customer’s situation
  • Set up payment arrangement and collect on overdue balances with existing customers
  • Document accounts accurately while managing wrap time on multiple systems
  • Handle calls in engaging, professional and courteous manner
  • Hours of operation:  8am-11pm EST, 7 days a week
  • 3 weeks of paid training: Monday-Friday, 9am-5pm

Requirements & Language skill for successful candidate

  • Great command of spoken and written English is mandatory
  • Minimum of 30 wpm (words per minute) typing speed
  • Working knowledge of computer applications (e.g., Google Docs, Email, Microsoft Office)
  • Training: 2 weeks training, 9am to 5pm in class and 3rd week OJT (on the job training)

Hourly Wage

  • Training: $14.00 (3 weeks)
  • Starting wage (Production): $14.00
  • Opportunities for advancement and promotion